SAP delivery assurance  ·  project recovery  ·  Brisbane

Practical leadership for complex SAP delivery.

When the program needs more than another review.

Waypoint Impact helps organisations bring clarity, control, and delivery confidence to SAP transformation programs. We support leadership teams with independent assurance, project recovery, mobilisation, and scope clarity when delivery risk needs to be understood and acted on.

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24
Years senior SAP experience
100%
Independent from software and SI revenue
AU
Australia-wide engagements from Brisbane
What clients receive
Clearer decisions. Stronger control. More confident delivery.
Delivery confidence

Experienced support to help leaders understand what is working, what is drifting, and where action is needed.

Program control

Sharper governance, clearer decision pathways, stronger delivery rhythm, and better visibility of risk.

Independent perspective

For leaders who need practical SAP delivery judgement, not another generic review.

For senior decision makers who need practical delivery insight, clearer risk visibility, and stronger control over complex programs.

What you can expect from Waypoint Impact

Senior SAP delivery experience
Independent delivery perspective
Board and executive ready reporting
Australia wide engagements
Confidential by default
Why Waypoint

Experienced support when SAP delivery needs clarity and control.

Complex SAP programs need more than governance meetings and status reports. They need people who understand how delivery really works, where risk builds, and what leaders need to see before issues become expensive.

Delivery confidence built from real program experience.

Waypoint Impact brings senior SAP delivery experience to complex transformation programs, with a focus on assurance, recovery, mobilisation, and scope clarity.

We help leadership teams understand what is working, what is drifting, and what needs to change. The focus is practical: clearer decisions, stronger governance, better delivery discipline, and fewer surprises as the program moves toward critical milestones.

AI can read a program status report. It cannot sit across the table from a program director and tell them something they do not want to hear. That judgement — built from two decades of complex SAP delivery — is what Waypoint Impact brings.

Independent delivery perspective
We are not a software reseller or implementation partner. The advice is shaped by delivery risk, client outcomes, and what the program actually needs.
Senior experience throughout
The person leading the conversation is the person doing the work.
Executive ready insight
We translate program reality into clear messages leaders can act on, without hiding behind technical language or project noise.
Practical delivery focus
We look at scope, governance, readiness, solution alignment, SI performance, and delivery rhythm in the context of the customer landscape.

Clear delivery judgement

Experienced support to help leaders understand delivery risk, assess program confidence, and make decisions based on evidence rather than optimism.

Stronger program control

Support across governance, reporting, decision pathways, scope clarity, and delivery discipline so complex programs stay visible and manageable.

Built for complex SAP programs

Useful when programs are large, visible, time pressured, or carrying delivery risk across business, technology, data, integration, and change.

Services

Support for complex SAP delivery.

Waypoint Impact supports SAP programs where delivery clarity, governance discipline, scope confidence, and practical recovery support matter. The focus is on helping leaders understand risk, strengthen control, and move complex programs forward with confidence.

01  ·  Mobilisation

Program delivery and mobilisation

Setting up complex SAP programs with the right structure, governance, delivery rhythm, and workstream alignment from the start.

  • Program mobilisation and delivery setup
  • Governance and decision making structure
  • Delivery plan review and workstream alignment
  • Risk, dependency, and issue management setup
  • SI and client delivery model alignment
02  ·  Assurance

Delivery assurance and health checks

Independent review of SAP delivery risks across scope, governance, planning, solution alignment, testing, readiness, data, integration, Clean Core alignment, and execution.

  • Independent program health checks
  • Delivery risk and readiness reviews
  • Clean Core and roadmap alignment review
  • Governance and decision pathway review
  • Practical recommendations to improve delivery confidence
  • Go Live readiness
03  ·  Recovery

Project recovery support

Hands on support for SAP programs or workstreams where progress has slowed, risks are escalating, scope is unclear, or delivery confidence needs to be rebuilt.

  • Troubled workstream recovery
  • Delivery issue diagnosis
  • Recovery planning and execution support
  • Scope, dependency, and decision reset
  • Support for program leadership during critical delivery periods
04  ·  Delivery Definition

SOW, tender and delivery scope support

Support during tender, SOW development, and delivery scope review so expectations, responsibilities, assumptions, deliverables, and acceptance criteria are clear before commitments are made.

  • SOW development and review
  • Tender response review from a delivery perspective
  • Scope, assumptions, and dependency review
  • Deliverable and acceptance criteria clarity
  • Identification of likely delivery gaps, overlaps, and change request risks

SAP delivery confidence is built through clarity, governance discipline, and early action. Not last-minute heroics.

The Waypoint Impact View

Approach

How Waypoint Impact works.

A practical delivery rhythm shaped around the program context, the risks that matter, and the decisions leaders need to make.

01
Understand the challenge

We start by understanding the program context, delivery model, scope, governance, current risks, and the people involved. The focus is on seeing the real delivery picture before forming a view.

02
Create clarity

We turn complex delivery issues into clear choices, practical recommendations, and visible next steps. This helps leadership teams understand what needs attention and where decisions are required.

03
Strengthen control

We help improve governance, reporting, delivery rhythm, decision pathways, and risk management so the program is easier to steer and harder to drift.

04
Move with confidence

We support leaders through critical delivery moments with experienced judgement, practical challenge, and a clear view of what needs to happen next.

Insights

Practical perspectives for SAP leaders.

Field notes from complex SAP delivery. Written for boards, executives, program leaders, and delivery teams who need to make better decisions before risk becomes expensive.

Readiness

How to prepare for SAP S/4HANA without losing the year to it.

8 min read  ·  2026  ·  Read now →
Governance

What boards should ask about an SAP transformation.

Coming soon
Recovery

The honest signs an SAP program needs recovery.

Coming soon
Assurance

Why governance discipline beats heroics every time.

Coming soon
Common questions

Questions leaders ask before delivery risk becomes expensive.

Direct answers about what Waypoint Impact does, and when to call us.

Waypoint Impact supports complex SAP programs with delivery assurance, project recovery, mobilisation, and SOW, tender and delivery scope support. The focus is on helping leadership teams understand delivery risk, strengthen governance, clarify scope, and improve confidence in the program's ability to deliver.

An SAP program needs delivery assurance when leadership needs an independent view of delivery confidence, risk, readiness, governance, scope, or execution discipline. Assurance is useful before major phase gates, during critical delivery periods, when confidence is reducing, or when the program view feels too dependent on optimistic status reporting.

An SAP program may need recovery when milestones have slipped, scope is unclear, decisions are not being made, risks are repeated rather than resolved, workstreams are losing alignment, or executive confidence is reducing. Recovery starts with a clear assessment of where the program really stands, what is blocking progress, and what practical options remain.

Waypoint Impact is not an implementation partner and does not sell software licences or delivery teams. Implementation partners are responsible for building and delivering the solution. Waypoint Impact supports the client side with experienced delivery judgement, assurance, governance, recovery support, and scope clarity so leaders can make better decisions about the program.

Yes. Waypoint Impact supports tender, SOW and delivery scope review before commitments are made. This includes reviewing requirements, assumptions, responsibilities, deliverables, acceptance criteria, governance expectations, and likely change request risks so the client and implementation partner have a clearer understanding of what is being committed to.

Yes. Waypoint Impact is based in Brisbane and supports SAP programs across Australia. Engagements can combine remote working with on-site involvement at key program moments such as mobilisation, assurance reviews, executive workshops, recovery planning, governance reset, or critical delivery checkpoints.

Namrata Sharma — Waypoint Impact
About

Namrata Sharma

Namrata Sharma is an award-winning SAP delivery leader with 24 years of experience directing and assuring complex SAP transformations across utilities, transport, and the public sector.

Her experience spans both sides of the delivery table. She has led large-scale SAP programs from the client side, held senior advisory roles across the APAC SAP practice at EY, and most recently served as Global SAP Smart Delivery Lead at Associate Partner level, working across geographies on delivery methodology, governance, and program assurance at scale. That breadth is rare. It shapes how Waypoint Impact works.

The practice exists for organisations that need someone who has genuinely sat where their leaders are sitting, who understands what the implementation partner is accountable for, what the client must own, and what good delivery judgement looks like under pressure.

Her program leadership has been recognised with the SAP Best Run Award, one of SAP's most significant global program excellence awards.

Start a confidential discussion
Contact

Start with a confidential conversation.

If your SAP program needs stronger delivery confidence, independent assurance, recovery support, or clearer scope before commitments are made, Waypoint Impact can help you work through the situation with practical delivery judgement.

Send enquiry
Or email directly — contact@waypointimpact.com.au